Shipping policy

Return Policy

At our store, customer satisfaction is our priority. If you are not completely satisfied with your purchase, you may request a return in accordance with the policy below.

Used Products

For health, hygiene, and safety reasons, we do not accept returns or exchanges on products that have been used, opened, or show any signs of use. This policy helps ensure that every customer receives a brand-new, safe, and uncontaminated product.

Eligible Returns

To be eligible for a return, the product must:

  • Be unused and in its original condition.
  • Be returned in its original packaging with all included accessories.
  • Be returned within the applicable return period.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact our customer support within 48 hours of delivery. Include your order number and clear photos of the issue so we can resolve it as quickly as possible.

By placing an order, you acknowledge and agree to this Return Policy.